Privacy Policy

Last Updated: October 2026

At Ingianna (accessible via https://ingianna.com), this policy explains what personal information we collect, how we use it, and the choices you have.

Ordering a skirt or a sweater means sharing a name, an address, and a payment, and you should know where that information goes. We collect only what we need to run the store.

By using our website, you agree to the terms below. If a privacy question is not answered here, email us at [email protected] and we will be glad to help.

1. Information We Collect

• Order details: name, email, shipping and billing addresses, items ordered.
• Messages: anything you send us by email or through our contact form.
• Technical data: IP address, browser and device type, and pages visited.

2. How We Use It

We use your information to process and ship orders, answer questions, handle returns, prevent fraud, and improve the site. We never sell, rent, or trade your personal information.

3. Who We Share It With

• PayPal, to process your payment.
• USPS, UPS, and FedEx, to deliver your order.
• Service providers that host and run our website, under confidentiality terms.
• Authorities, when the law requires it.
• A successor business, if the store is sold or merged.

4. Cookies

We use cookies to keep the cart working and to understand how the site is used. Our Cookie Policy explains the types we use and how to manage them.

5. How Long We Keep It

Order records are kept for 7 years for tax and accounting purposes. Contact messages are kept for 12 months.

6. Security

Our site uses SSL encryption, and payments are processed by PayPal, so your card details never reach our systems.

7. Your Rights

You can ask to see, correct, or delete the personal information we hold about you by emailing [email protected]. We respond within 30 days.

8. Marketing Emails

We only send marketing emails if you opt in. Every one includes an unsubscribe link, and unsubscribing does not affect emails about your orders.

9. Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect their information. If you believe we have, email us and we will delete it.

10. Third-Party Links

Links to PayPal, carriers, or other sites lead to services with their own privacy policies.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of the page shows the current version.

12. Privacy Questions

Requests about your personal information can be sent to us by email.

Thank you for shopping with us, and for letting the details line up.