Payment Methods

Last Updated: October 2026

At Ingianna (accessible via https://ingianna.com), this page lists the ways you can pay for an order and explains how and when payment is taken.

Paying for a skirt or a sweater should be the quickest part of the order. Every payment runs through PayPal, whichever method you choose, so your card details stay with them.

By placing an order, you agree to the terms below. If a payment question is not answered here, email us at [email protected] and we will be glad to help.

1. Accepted Payment Methods

• PayPal: pay from your PayPal balance or linked accounts.
• Debit cards: Visa and Mastercard debit cards.
• Credit cards: Visa, Mastercard, American Express, and Discover.

2. Processed by PayPal

All payments are processed through PayPal's PCI DSS compliant gateway. You do not need a PayPal account to pay by card; choose the card option at checkout. Every charge is a one-time payment.

3. Payment Security

Your card details are entered on PayPal's secure platform and never stored on our systems.

4. When You Are Charged

Your payment is taken in full when you place your order.

5. Currency

All prices and charges are in US dollars. If your card is issued outside the US, your card issuer may add a foreign transaction fee, which is set by them.

6. Sales Tax

Sales tax is calculated at checkout where applicable.

7. Failed or Declined Payments

If a payment is declined, nothing is charged and no order is created. Common causes are a mistyped card number, an expired card, a billing address that does not match the card, or a bank security check. Try again or use another method, and email us if it keeps happening.

8. Pending Authorizations

Occasionally a bank places a temporary hold for an attempted payment that did not go through. These holds are released by your bank, usually within a few business days.

9. Refunds

Refunds go back to your original payment method, as set out in our Return & Refund Policy.

10. Payment Questions

If something looks wrong with a charge, email us with your order number and we will look into it.

Thank you for shopping with us, and for letting the details line up.